Oniva Product News

Representatives – flexible participant management for third parties‍

You can now register representatives for events in Oniva! This feature allows you to register guests on behalf of another person – perfect for registrations via assistants or for general meetings and training sessions.
With representatives, you ensure clear communication and smooth organisation. The e-ticket is issued directly in the name of the representative, while the primary contact continues to receive all information and notifications.

How does representative registration work?

• Register representatives on behalf of a primary contact
• The e-ticket is personalised and issued to the representative
• The primary contact remains the sender for campaigns and notifications
• Flexible use: for general meetings, training sessions, or registrations via assistants
• Full control in the admin area: manage bookings, check-ins and guest lists clearly and efficiently

In Oniva, you can now communicate in a more personalised and targeted way! The new flexible variables provide you with maximum freedom in designing your campaigns – from invitations to follow-up communication.

How do flexible variables for campaigns work?

• Customise each message with individual variables for even more personalisation for recipients.
• Use personalised salutations for event invitations, tailored to each guest.
• Seamlessly incorporate personal attributes such as company, position, customer manager's name, or other guest data into your entire event communication.

With the improved accompanying persons 2.0 feature, managing participants with accompanying persons is even easier. This extension allows you to register any number of accompanying persons, collect specific registration information, and generate separate e-tickets for accompanying persons.

How do accompanying persons 2.0 work?

• Enable any number of accompanying persons for specific authorisation groups
• Define the necessary registration details for accompanying persons
• Generate separate e-tickets or badges for accompanying persons
• Get a detailed overview of your guests and accompanying persons

With the new session check-in feature, you can now check in individual booking options separately. This ensures that your guests only have access to the areas they’ve registered for.

This update makes participant management for multi-tier events significantly more flexible and easier. You’ll have full control, providing your guests with a smooth event experience.

Not installed yet?

Update the Oniva Check-in App directly on your device and benefit from the new feature right away.

• Download from the App Store
• Download from the Google Play Store

You can now equip your event websites with a custom domain. Present your events under your own domain, such as events.company.com.

How does it work?

• Order a domain: Order the desired domain from your domain provider or IT department.
• Configure DNS: Follow the step-by-step guide in our 📚 Help Desk article to adjust your domain's DNS settings.
• Activate: After linking, your events will be accessible under your custom domain.
  Screenshot of an event website with a custom domain.

With two-factor authentication (2FA), you can protect your account with an extra security measure and safeguard your event data even better. Enable 2FA and use any common OTP (One-Time Password) app, such as Google Authenticator or Authy, to protect your Oniva Admin account.

The admin interface has been adapted to the new Oniva branding. Additionally, the following improvements have been made:

• Responsiveness: Whether on a smartphone or an extra-large screen, the new Oniva Admin is now seamlessly usable on all devices.
• Improved Menu Navigation: The menu structure has been optimised, simplifying navigation within the Admin.
• Value-Adding Event Data: New metrics have been implemented to make your event marketing even easier to measure and compare.

Functionally, all previous features remain available as before. The presentation of event websites for your participants remains unchanged.

A new support portal has been created, now also in French 🇫🇷 and with live chat for quick assistance.

• New Design: The support portal now shines in the fresh Oniva look and is seamlessly integrated into the product website.
• Simplified Navigation: Thanks to new categories, you can now find the information you need even faster.
• Multilingual: The support portal is now available in three languages (DE / EN / FR), so you can easily navigate in your preferred language.
• Updated Articles: All articles have been revised and brought up to date.
• Simplified Ticket Form: The request form is now even easier and more intuitive to complete.

Oniva's performance has been improved to ensure a smooth registration experience without waiting times, even for events with high simultaneous visitor traffic.

Here are the key improvements:

• Selection of two different event website layouts
• Improved event image display
• Expanded colour options for event website design
• New selection of possible fonts
• "Sticky" registration button for an enhanced registration experience
• Improved responsiveness for mobile view
• Descriptions for individual booking options
• Enhanced menu navigation
• Elimination of subpages for a greater focus on pop-ups and scrolling