Oniva makes it easy for you to organise a wide range of events securely and efficiently. Here you will find detailed help on how to use all the Oniva features for the entire event process, from event creation to guest check-in.

Configuring an event in Oniva involves steps such as editing event information, defining booking options, designing the agenda, capturing speakers, and setting up authorisation groups.

With the Oniva event dashboard, you maintain an overview of your event. The event dashboard not only gives you control over the number of registrations but also allows you to continuously improve your events by analysing your event data.

Find out how to put all the important information in the right places to showcase your event.

This article provides a comprehensive explanation of the various settings for events in Oniva, aiming to give users an overview of the available options and their configuration.

Oniva provides you with a comprehensive event management solution for organisations. The event platform makes it easier for you to securely and efficiently organise various events, helping you optimise your event marketing efforts and gain control over your event data.

Notifications are crucial for the communication and management of your event. Find out everything you need to know about them here.

Contact management plays a crucial role in event organisation. In this article we will explain the main features of contact management in Oniva, from creating individual contacts to organising contact groups.

In this article, we'll explain how bookings are managed in Oniva, including the various booking and payment statuses, as well as the steps for creating, canceling, and exporting bookings for events.

In Oniva, you can create campaigns and send them to various target audiences. Here is how you can use campaigns effectively.

Booking options are program items for which guests can register. If the event offers various options or registration possibilities for guests to choose from (such as breakout sessions, workshops, accompanying programs, student passes, VIP receptions, etc.), multiple booking options can be created. Booking groups can be used to group booking options together.

The effective collection of guest data is a crucial aspect for the smooth organisation and execution of events. In this article, we will look at the importance of registration forms and additional queries and how they help to collect important information from attendees.

This article provides a guide to configuring companions for events in Oniva, both for individuals who are counted within the guest quota and those who are not supposed to be counted.

With Oniva's Check-In feature, you can easily track the attendance of your guests. By using the Check-In function, you gain an overview of the number of attendees and "no shows" on the Event Dashboard, and through the contact status "attended," you can selectively address checked-in guests via campaigns. Here are three different ways to record the check-in of your guests.

In Oniva, a booking request process can be activated for bookings. In this case, all bookings created by guests are initially assigned the status "requested". These bookings must then be reviewed and confirmed by an admin before they are considered confirmed and a booking confirmation is sent. This process serves to control bookings and ensures that only participants selected by the event organisers are accepted for the event.

Virtual events are gatherings that take place online, allowing participants to join the event from anywhere in the world. Oniva provides the option to configure the entire event or individual booking options as online or virtual events, enabling flexible event registrations.

On the main page of the admin panel, you'll find the admin dashboard under "Home." The admin dashboard provides admin users with an overview of their upcoming events and campaigns.

Through Oniva, payments for paid events can be processed. Here's how it works.

To design multilingual events effectively, Oniva offers fully integrated multilingual support for German, French, Italian, and English. Here's how you can utilize it.

A workspace is a virtual workspace on Oniva where teams can collaborate. Here, you can assign permissions for your events, view data related to your events, and define standards. It's a place where everything for your team is in one location.

Oniva provides the ability to assign different permission levels to various accounts. The following overview shows the different account roles and the associated permissions.

Campaign groups allow you to create and manage a target audience independently of event communications.

The Personal Event Link is a specific link assigned to each contact when they are created in the system. This link is used to authenticate and recognise the contact, especially in closed events where access is only possible through the personal event link.

In Oniva, events can be presented in organised libraries, allowing your audience to browse through a variety of events within a specific category.

Learn how to create and activate events in the internal event community hub to ensure seamless organisation and communication for events.

Waitlists allow guests to join a waitlist for an event that is fully booked. This means that when a spot becomes available, individuals on the waitlist are automatically invited to fill that spot.

Group bookings allow participants to form teams, with each team requiring a group leader. This individual is authorised to invite other members to the group and manage them.

With event deregistrations, invited guests can decline the invitation to an event and thus avoid receiving unwanted emails and SMS messages from campaigns.

The use of capacities in Oniva allows you to precisely limit the number of participants for your event. By setting capacities on booking options and authorisation groups, you can ensure that only the number of participants defined by you can register for the event or per booking option.

The organization of an event requires careful planning and coordination to inform and engage guests effectively. In this article, we will discuss two design elements that contribute to the success of an event: the speakers and the agenda.

Authorisation groups define which persons can participate in an event under which conditions and how access to the event website is permitted.

Integrate the event registration seamlessly into your own website with Oniva's iFrame. An iFrame is an HTML element that allows you to embed only the booking process from Oniva into your own website, so your guests do not have to leave your company page during event registration.

The event invitation is typically the most important communication you send for your event. Here is a step-by-step guide to ensure your invitation is a complete success.

In some cases, it is necessary to (re)send a campaign to other contacts after it has been sent. A follow-up mailing can be used for this purpose.

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On Oniva, guests can check in to the event using the Check-In App. Personalised e-tickets with QR codes can be sent to participants before the event. The e-ticket can be activated in the e-ticket settings under the event settings. Once the e-ticket is activated, the link to the personalised e-ticket will be sent to the guests along with the booking confirmation.

Specific additional information for event registrations can also be integrated into your bookings afterward via import. Examples include the guest's seat number, authorisation for certain VIP zones, or group assignments.

The success of your email campaigns significantly depends on their content and the timing of their delivery. Based on comparative data from campaignmonitor.com, we have identified the ideal days for sending email campaigns.

Generally, emails can have problems either when sent by Oniva or when received by the contact's mail client. If a campaign has been sent, the contact can be opened to check if the email has left the outbox.

If you or your guest do not have permission to access this event, you will see an 'Access denied' message. We will show you what you can do to change this.

With the badge function on the e-ticket, guests are issued with a personalised event badge. The print@home badges are conveniently sent to participants on the e-ticket once the booking has been completed. The badges are available in A6 and A7 formats.

In some cases, you may need to get general attendance for the event before you get the details for the social program. In this case, the event can be configured to allow guests to create a second booking later.

In Oniva, each account can have a designated ticket coordinator. These individuals can book events or approve booking requests on behalf of the account holder. However, the approval by the ticket coordinator only changes the booking status to "pending."

In Oniva, you can choose from various layouts for your event image: standard and widescreen. Here’s how to select the right image for your event and what to consider.

The calendar file is automatically sent with the booking confirmation as soon as guests register for an event on Oniva.

You can access account management through the "Accounts" menu item in Oniva admin. If the menu item does not appear, you are not authorised to manage accounts.

With the Premium license, you have the ability to manage all your workspaces comprehensively. The following platform settings are available to you.

A privacy policy in accordance with the General Data Protection Regulation (GDPR) must cover various points to meet requirements and make users transparent about how their data is processed. Here are the essential points that a privacy policy for your event registration should include.

Your event is set up in Oniva, the communication is prepared, and you are ready to send out the invitations. To ensure you haven't missed anything, here is a helpful checklist for the go-live of your event.

This article lists all the content you need to create an event in Oniva.  Certain resources might already be saved in the workspace and thus may not be needed (e.g., branding elements).

When selling event tickets, it is important to formulate clear and comprehensive general terms and conditions (GTCs). These GTCs protect both the company and the participants and create a transparent basis for the business relationship. Here are the most important points that must be observed in the GTCs when selling event tickets.

The easiest, most cost-effective, and efficient way to send event invitations is via email, but sometimes email is not an option or not preferred. In this article, we explain how to create invitations using mail merge.

Various options are available for sending emails such as event invitations or automatic booking confirmations, depending on the selected license level. You have the option of activating your own email sender address or integrating your own mail server. Here you can find out how to proceed.

For the best experience with Oniva, the latest versions of Google Chrome, Microsoft Edge, Mozilla Firefox, or Apple Safari are recommended.

The Oniva API allows programmatic access to event data, offering a flexible and powerful solution for integrating events into other systems, retrieving participant data, or automating workflows.

If you want to customise your workspace's URL and use a domain that better aligns with your branding, Oniva makes it easy to set up a custom domain for your workspace. Here's a step-by-step guide on how to proceed.