In Oniva, each account can have a designated ticket coordinator. These individuals can book events or approve booking requests on behalf of the account holder. However, the approval by the ticket coordinator only changes the booking status to "pending."
Ticket coordinators can only be set for contacts who have an account. For events without account restrictions (external events), approval is granted by the admin only.
The final approval must be done by an event admin, workspace admin, or platform admin.
Tip: Account Not Found?
Each account can have an assigned ticket coordinator. Only the designated ticket coordinator and their deputy can book for that account. If the account you want to book for is not visible, contact your admin as you may lack the necessary permissions.
Tip: Overview in the dashboard
All bookings for the accounts for which the ticket coordinator is responsible are displayed in the admin dashboard and in the favorites.
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