How do I set up a new workspace?
To request a new workspace, contact your platform admin or fill out our contact form. Please note that additional costs may apply. However, with premium licences, there are no extra charges for additional workspaces.
What is a workspace?
A workspace is a virtual environment on Oniva where teams can collaborate and manage events efficiently. Within a workspace, you can:
- Manage authorisations: Decide who can edit specific events.
- Access reports: Gain insights into all events in the workspace.
- Set default configurations: Create standard settings applied to all events.
Workspaces form the central structure on Oniva. They optimise organisational collaboration by:
- Automating repetitive tasks
- Ensuring consistent branding
- Enabling customisable defaults
All events are assigned to a workspace, and the configurations set within the workspace are applied by default to these events. However, these defaults can be adjusted for individual events.
Why should I configure my workspace?
Carefully setting up your workspace saves time and ensures a professional representation of your organisation. When you create new events, they automatically adopt the workspace’s default settings, such as:
- Branding: Consistent colours, logos, and fonts
- Registration forms: Predefined guest settings
- Standard workflows: Unified processes for all events
This structure lets you focus on the essentials: delivering successful events.
Checklist: configuring your workspace
To ensure your workspace functions effectively, configure the following settings. You can adjust these for individual events as needed.
- Upload a title image
Add an appealing title image for your workspace – particularly useful if you use libraries. - Define branding
Specify the colours, logos, and fonts that represent your workspace. - Create an email template
Set up a custom email template, including a footer and title image for notifications and campaigns. - Set the sender address
Provide a team mailbox and the sender address for workspace emails. Contact support to make changes to the sender address. - Select default language(s)
Choose the languages that should be available by default for your events. - Enable delivery notes (optional)
Activate delivery notes for bookings, e.g., for sending tickets via post. - Configure event default settings
Define settings that are automatically applied to all new events in the workspace. - Set up a standard registration form
Assign a default registration form for events or create new templates under the "Form templates" tab. - Add a payment identifier
Enter an identifier to link payments to your workspace. - Upload file attachments
Include relevant documents, such as a privacy policyor T&Cs, for use in booking processes. - Create additional queries
Configure fields for specific booking-related information, such as internal comments or cost centres, for unique requirements. - Register your organisation
Add your organisation’s details and VAT number if you plan to host paid events. - Create categories
Define categories to better organise events internally or facilitate navigation in a library. - Add venues
Enter all relevant event locations and, if necessary, bulk-import multiple venues. - Upload media
Include important files like logos or promotional images for use in your events. - Adjust notifications
Tailor the tone of your notifications to match your organisation’s communication style (e.g., formal or informal). - Create subpages (optional)
Develop custom pages, such as terms and conditions, if your workspace uses libraries. - Manage authorisations
Set up roles for event admins and operators. Authorisations are controlled through groups.
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