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Online Events & Live Streaming

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Last updated:
November 22, 2024

Multilingual events

To design multilingual events effectively, Oniva offers fully integrated multilingual support for German, French, Italian, and English. Here's how you can utilize it.

Illustration of the translation function.

Language selection when creating events or campaign groups

When creating an event or campaign group, you can easily select the available language. Additionally, you can also set a default language to serve as a fallback for contacts who haven't specified a specific language.

Translations in text fields

Each text field provides tabs in the available languages where translations can be entered. If no translation is provided, the default language is automatically displayed.

Importing contacts

During the import of contacts, you can either import a language directly from Excel or retrieve the language from the account settings for contacts. This ensures that contacts are addressed in their preferred language.

Personalised communication

Contacts receive all communication, such as invitations and notifications, in their language. Even their personal link is generated directly in the specified language.

Display of language for contacts

The language preference of contacts is displayed and can be used for evaluations. This provides valuable insights to better target your audience.

Through these features, organising and conducting multilingual events on our platform becomes simple and effective.


Frequently asked questions

  • Old texts or translations are still visible in my event. What could be the reason?
    It's likely that texts were entered in other language fields before the language was deactivated. To solve this problem, you can reactivate the language and delete any texts that are no longer needed.
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Refunds

Refunds are subject to a fee of CHF 2.50 per transaction in addition to the processing fee. Whether this fee will be borne by the guest or the organizer can be determined by you. The refund will then be processed for the full or partial amount. Ideally, you should specify this in your guest terms and conditions.
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