This article lists all the content you need to create an event in Oniva. Certain resources might already be saved in the workspace and thus may not be needed (e.g., branding elements).

Required content for setting up an event in Oniva

💡 Tip: Designing the Event Website
The following article shows where these contents can be entered in Oniva to design the event website: Designing the event website.

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Event website design

✅️ Event URL endpoint (the last part of the URL, https://.../event/'endpoint')

✅️ Logo in .PNG format without background (transparent)

✅️ Title Image (key visual), ideal size 1800x800 or 1000x800 pixels (See article on images)

✅️ Registration deadline (per booking option or general)

✅️ Branding colour, secondary branding colour, accent background colour

✅️ Event title‍

✅️ Name of the organiser or organisation, logo & email address

✅️ Date including time, location including address or online link

✅️ Event website text in required languages (See article on multilingual events)

✅️ Team mailbox for receiving notifications

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Booking selection

✅️ Booking options, including respective titles, time, location, and possibly price (see article on booking selection)

✅️ Capcities (per booking option or general) (see article on capacities)

✅️ Should participants be able to cancel bookings themselves?

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Guest data

✅️ Data query for participants

✅️ Guest list in Excel format including at least email address, first name and last name (if invited via Oniva)

✅️ Privacy policy as a .PDF in all languages (See article on privacy policy for event registrations)

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Invitation

✅️ Invitation text for the email invitation to guests (if invited via Oniva) (see article on event invitations)

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Notifications

✅️ Text of the booking confirmation in all languages (see article on notifications)

✅️ Text of the deregistration confirmation (declining the invitation) in all languages

✅️ Text of the cancellation confirmation (deleting a confirmed booking) in all languages

💡 Tip: Workspace settings
Some resources, such as branding elements, may already be set in the workspace and are therefore not required to be provided separately. See: Setting up a new workspace.

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Still unsure how to plan your event with Oniva? In the following article, you’ll find valuable tips for event planning – from guest data and data protection to programme and check-in, as well as badges, tickets and communication.

👉 Tips for planning your event with Oniva

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Your contact details

Only requests from existing admins will be processed. Please enter your own contact details in the section below.

First name*

Las name*

Email*

Organisation*

Request details

Please provide all information regarding your request. The more detailed your input, the faster we can process it.

Request title*

Affected event or campaign*

Link to the affected item*

Insert the link to your event or campaign – this helps us locate it more quickly.

Description of your request*

Describe your issue as precisely as possible: What exactly do you need help with? Which function or area of the application is affected? If something didn’t work as expected, what happened and what steps did you take beforehand?

⚠️ Please do not provide

any personal data of guests

(e.g. names, e-mail addresses or phone numbers). Use

booking numbers

and

links

only to describe your request. Note: If you enter personal data, it will be transmitted to and

processed by our external support provider

as part of handling your request.

File upload

By submitting, I agree that Oniva may process and store my data in accordance with the Oniva Privacy Policy.

Refunds

Your contact details

Only requests from existing admins will be processed. Please enter your own contact details in the section below.

First name*

Last name*

Email*

Organisation*

Request details

Request type*

Affected event*

⚠️ Please do not provide

any personal data of guests

(e.g. names, e-mail addresses or phone numbers). Use

booking numbers

and

links

only to describe your request. Note: If you enter personal data, it will be transmitted to and

processed by our external support provider

as part of handling your request.

Affected booking(s)*

Comment

Fees

In addition to the usual processing fees, an extra fee of

CHF 2.50 / EUR 2.40 per transaction

will be charged for refunds. This amount will be deducted from the total proceeds. For more information, please refer to the

Terms of Use

.

I confirm that I have taken note of these fees.*

Amount*

The organiser covers all costs. The guest will be refunded the full amount paid.

The guest will be refunded the full amount paid, minus the CHF 2.50 / EUR 2.40 cancellation processing fee.

The guest covers all costs. The guest will be refunded the amount paid, minus the CHF 2.50 / EUR 2.40 cancellation processing fee as well as the regular processing fee of 5 %.

By submitting, I agree that Oniva may process and store my data in accordance with the Oniva Privacy Policy.

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Required content for setting up an event in Oniva