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Online events & live streaming

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Last updated:
July 31, 2024

Capacity

The use of capacities in Oniva allows you to precisely limit the number of participants for your event. By setting capacities on booking options and authorization groups, you can ensure that only the number of participants defined by you can register for the event or per booking option.

Screenshot of an option showing the available seats.

Capacity limitations on booking options

Limits on booking options are used to restrict the total number of guests for a specific booking option. For example, let's say you are organizing a VIP aperitif and want to ensure that only a limited number of people can attend. In this case, you can set a quota of 80 people, for example. Once this limit is reached, no further bookings will be accepted for this option. This allows you to precisely control the number of participants and ensure that your event is not overcrowded.

Capacity limitations on authorization groups

Limits on authorization groups allow you to restrict the number of guests in a particular group. Let's say you want to ensure that only a limited number of employees can attend your entire event. In this case, you can set a limit of 50 employees, for example. As soon as this limit is reached, no further employees from this group can take part in the event. This gives you the opportunity to control the number of participants per group and ensure that all those entitled have the opportunity to take part in the event.

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Refunds

Refunds are subject to a fee of CHF 2.50 per transaction in addition to the processing fee. Whether this fee will be borne by the guest or the organizer can be determined by you. The refund will then be processed for the full or partial amount. Ideally, you should specify this in your guest terms and conditions.
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