How to: Adding information (seat number, access zones etc.) to a booking retroactively

Import data retroactively

Tip: Form field configuration
Before importing the data set, the form field in the registration form for authorisation groups can be preconfigured. If desired, the field can be marked as "hidden from contact" (via the checkbox at the bottom of the form field). This ensures that the contact cannot edit or view the field.
Note: The "Check-In Info" field does not need to be captured as a form field in the registration form.

Downloading the guest list under contacts

To download the guest list, follow these steps:

1. Go to your event and open the contacts section.
2. Select the option to download the guest list.
3. The guest list will then be downloaded as an Excel file, containing all relevant information about your contacts.

Capturing a new form field in the registration form

If you want to capture a new form field in the registration form, follow these steps:

1. Go to your event and edit it. Then open the appropriate authorisation group and select the registration form.
2. Add the new form field by selecting the appropriate option and entering the required information. Make sure you select the appropriate identifier. Depending on what is to happen with the information, a different field must be selected.
3. If desired, you can hide the form field from contacts by checking the checkbox.
4. Save the changes to activate the new form field.

Inserting a new column for guest information in Excel

To insert a new column for guest information in Excel, follow these steps:

1. Open the downloaded Excel file with the guest list.
2. Add a new column by clicking on the appropriate area and selecting the option to insert a column.
3. Enter the desired information for each guest in the new column.

Importing the updated excel into the platform

Um das aktualisierte Excel wieder in die Plattform zu importieren, gehe wie folgt vor:

1. Go to your event and open the "Contacts" section.
2. Select the option to import contacts and upload the updated Excel file.
3. Choose the option "Update Existing Contacts Only" and map the table columns accordingly, selecting only the identifier and the form field for assignment.

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Displaying information on the badge

For events with an event badge on the e-ticket, the additional information can be displayed on the badge. To do this, capture the new form field in the registration form with the identifier badge_info.

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Displaying guest information in the check-In app

For events with check-in via the Check-In App, individual information can be displayed as "Check-in Info" in the Check-in App. Capture this information either directly on the respective contact through the "Check-in Info" form field or import it for multiple data sets via data import by updating existing contacts. The "Check-in Info" field exists by default and does not need to be created additionally.