This article provides a comprehensive explanation of the various settings for events in Oniva, aiming to give users an overview of the available options and their configuration.
This link leads directly to the event website and can be customised. However, the link can only be edited when the event is in "draft" status. You can change the event's status in the event dashboard.
Keywords help with searching and make it easier to find your event in libraries. They are only relevant if the event is displayed in libraries.
The person responsible for the event. This information is not visible to guests. Event responsibles without admin rights can act as "Event Operators" and have access to event contacts, bookings, and campaigns within their events.
Tip: Event manager vs. contact person
The event responsible in Oniva manages the permissions for the event and can receive notifications, if configured. In contrast, the contact person is displayed on the event website and can be contacted by guests for inquiries.
The "Show Guests" feature allows participants to make their participation visible on the event website to others. Only guests who have given their consent during registration will be displayed. Additionally, you can enable profile photo uploads by adding a new field with the identifier "image" under "Edit event" → "Authorisation groups" → "Registration form." This facilitates networking and creates a personal connection between participants.
With the comment function, logged-in guests or authenticated users can leave posts on the event website. This feature promotes exchange and interaction among participants. Only authenticated guests can write and display comments on the event website.
In this section, you can define the visual branding for your event.
You can set the title image for your event under "Edit Event" → "Event information." Learn more about images in Oniva in this article.
The email template formats all event notifications sent via email, such as booking confirmations. The sender's email address can be customised in the email settings. Notifications themselves can be adjusted in the "Notifications" submenu.
See the article on e-tickets and check-in. For using the check-in app, enabling e-tickets is recommended. Without e-tickets, the check-in app can alternatively be used as a digital guest list for attendance control.
See the article on e-tickets and check-in. E-tickets can be scanned with the Oniva access app. Additionally, an event badge can be displayed on the e-ticket. More information on this can be found in a separate article.
Oniva provides a default email sender address for each workspace when sending emails. The email reply address can be set freely. If you wish to use a different email sender address for a specific event, contact Oniva support to have it enabled.
See the article on multilingual events. Select the desired languages to activate additional languages or change the default language. Note that enabling additional languages only triggers the translation of standard texts. Custom texts such as titles, names, and body text must be translated and entered manually. For each text element that needs to be translated, you will find language options below the text field. Simply click the respective language code to customise the text for each language.
See article on events with payment. After activating the payment settings, prices can be entered under the booking options. The following information must be provided for payment:
Note: individual VAT rates
Individual value-added tax rates must be entered by the platform admin.
Note: Additional currencies
Additional currencies must be entered by the platform admin.
Note: Refunds
For any refunds, please contact us via form below. For refunds, a fee of CHF 2.50 per transaction is charged in addition to the processing fee. Whether this fee is borne by the guest or the organiser is determined by the event organiser. Refunds can be made in full or in part. We strongly recommend setting out the conditions for ticket purchases in your event registration's terms and conditions before ticket sales.
Promotes the event as a "recommended event" in the event library. Promotion is only relevant if the event is displayed in a library.
For events, a booking request process can be activated. All bookings made by guests initially have the status "Requested" and must be confirmed by an admin before they become valid. See the article on bookings on request and ticket coordinators for bookings on request.
Event admins for this event are set through account groups. You can create and edit admin account groups in the workspace. If no admin access is configured, only workspace admins can access this event in the admin panel.
With Oniva, you can seamlessly embed the registration for your event into an existing website. Use the code below to embed the registration as an iframe pop-up. Place the code in the <head> section of your website. A sample button, which is inserted into the <body> of your page, serves as the trigger for the pop-up. This integration ensures a smooth registration experience without the need for the page to reload.
In addition to basic settings, Oniva offers options to manage events and meet data protection requirements:
Closing an event prevents further actions such as bookings and check-ins. However, the event remains visible in the Events module and can be accessed if needed.
Archiving an event hides all associated contacts and bookings within the event and across workspaces. The event website will no longer be accessible via the original link. Archived events can be reactivated.
(Admins only)
This function is for troubleshooting. It deletes cache entries and renews event-related indexes. During this process, event data may be temporarily unavailable.
Anonymisation permanently deletes personal data such as first and last names, email addresses, and information from the registration form. This feature meets data protection requirements and helps safely remove sensitive data. Please note that anonymised data cannot be restored.
Deleting an event removes all data, contacts, and bookings permanently. This action is final and cannot be undone. Ensure no important data is needed before performing this action.
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