Why do I need the personal event link in campaigns?

The personal event link allows for personalized invitations to be sent to guests. When your guest uses this event link to register, the system recognizes the contact and can access the stored contact details.

If the personal event link is sent to a contact who has already registered for the event, the guest can use the personal event link to access their booking. This allows participants to access their booking and, if enabled, cancel their booking independently.

When creating contacts, a personal event link is automatically generated and assigned to the respective contact. This link is automatically generated in the contact's preferred language to ensure smooth communication. The personal event link is automatically generated in the contact's language.

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Personal event link in all event communication

When sending out campaigns, the personal event link can be included for contacts, provided it has been selected and activated in the campaign as a button. Communication with the personal event link facilitates access and the registration experience through the pre-filled registration form.

If a user is already registered, the personal event link will take them back to their own booking. For online events, it is recommended to send the personal link shortly before the event as a reminder, so participants can easily join.

Upon the first use of the personal event link, the contact's status changes from "open" to "accessed." This change is recorded in the contact's history, allowing event admins to track the contact's activities.

The personal event link is also delivered in the booking confirmation, ensuring contacts have access to their booking information at all times and can manage it via the event link. Registered contacts can access their booking and make changes, such as canceling the booking, through their personal event link. This provides contacts with flexibility and enables easy management of their participation.

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Frequently asked questions

• How can I restrict an event to only personal invitations?
  By deactivating all access methods in the registration and access settings under authorization groups. The event can then only be booked via the personal event link.
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• Where can I find a contact's personal event link in Oniva?
  A contact's personal event link can be viewed, copied, and/or exported under contacts.
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• What happens if my guests share their personal event link?
  Guests have the option to register for the event via their personal event link on the event website. If the personal event link is shared with others, there is a risk that third parties may access the booking information. To avoid this, it is recommended to explicitly advise guests not to share their personal event link with others and to ensure that it is treated confidentially.
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• When and how do guests receive their personal event link?
  In the event invitation, in the booking confirmation, in the calendar file, in all appropriately configured campaigns (by setting the personal event link using a button).