On Oniva, guests can check in to the event using the Check-In App. Personalised e-tickets with QR codes can be sent to participants before the event. The e-ticket can be activated in the e-ticket settings under the event settings. Once the e-ticket is activated, the link to the personalised e-ticket will be sent to the guests along with the booking confirmation.
E-tickets do not need to be sent immediately after booking. They can be activated at a later time (after registrations) and then sent directly via a campaign. This way, bookings and e-tickets can be edited before they are sent. For example, you can add a seat number or other details to the e-ticket before sending it.
Since there are often several weeks or months between a guest's booking and the event, it is recommended to resend the e-ticket a few days before the event. This increases the likelihood that guests will have their e-ticket on hand on the day of the event, avoiding unnecessary delays at check-in. (See our blog post: Final event details - these points belong in the communication to your guests). Campaigns can be used to send the e-tickets.
This ensures that e-tickets are sent efficiently before the event to facilitate smooth entry.
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